Shipping policy
Thank you for shopping with CasaraHouse.
Shipping Coverage
We currently ship within the United States only.
International shipping is not available at this time.
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. public holidays).
Orders placed outside business hours will be processed on the next business day.
Once your order ships, you will receive a confirmation email with tracking details.
Delivery Time
Standard delivery typically takes 3–7 business days after shipment.
Total delivery time = Processing time + Shipping time.
Delivery times may vary depending on location and carrier performance.
Shipping Fees
We offer free standard shipping on all U.S. orders.
No additional handling fees apply.
Shipping Carriers
Orders are shipped via major U.S. carriers such as USPS, UPS, or FedEx.
Carrier selection depends on package size and destination.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
CasaraHouse is not responsible for delivery issues caused by incorrect or incomplete address details.
Lost or Damaged Packages
If your order arrives damaged or appears lost, please contact us within 7 days of delivery confirmation.
Contact Information
CasaraHouse is operated by Casara Home LLC, a U.S.-registered company.
Casara Home LLC
1500 N Grant Street, Ste R, Denver, CO 80203, United States
Phone: +1 (917) 672-7445
Email: support@casarahouse.com
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)